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Terms & Conditions

MARINADO VIRTUAL KITCHEN

Marinado Virtual Kitchen ‘Marinado’ is a snackbar/takeway/delivery outlet based in Nicosia Cyprus which prepares and delivers fresh food to your doorstep on the basis of orders made by you the customer via our website or via phone or via third party websites.  

The name Marinado Virtual Kitchen ‘Marinado’ and the website marinado.com.cy are owned exclusively by PF Doorstep Ltd a company registered in Cyprus with registration number ‘ΗΕ414774’ and with registered address Ammochostou 47, Apartment 301, Geri, 2202, Nicosia. (‘The Company’)

These terms and conditions regulate your interaction with the website marinado.com.cy and your relationship with PF Doorstep Ltd. By using this website you are entering into a binding agreement with PF Doorstep Ltd.

These terms and conditions should be read together with our Privacy Policy which explains how and why we use your personal data and what your rights are in relation to your personal data.  

All intellectual property rights found on our website, including but not limited to, logos, images, text and graphics are the property of PF Doorstep Ltd and you are strictly prohibited from replicating them or using them without the explicit consent of the company.

Our food products displayed on our website, or on the websites of third party delivery services who work with us, are subject to availability. If a product is listed on the website it does not mean that it is available and the menu is subject to change without notice.

We will try our best to keep our online menu up to date and keep you informed of our new products.

By using our website you agree to abide by the present terms and conditions and you agree to the use of your personal data by us as specified in the Privacy Policy. If you do not agree to these terms & conditions you should cease using our website.

Placing an Order

In order to place a food order on our website you must register and sign in by providing your email address, phone number, and residential address.  Once you have verified your account you can sign in and begin to place an order:

Once you have selected your food order it will be added to ‘the basket’ and in order to confirm your order you may select one of the following options:

  1. Pay online. If you select this option your order will be processed and you will receive confirmation from us that your payment has been accepted – your order will be delivered to you once it is ready.  
  • Pay on delivery. If you select this option your order will be processed and you will receive confirmation from us that you order has been accepted – your order will be delivered and payment will be made on delivery. 
  • Takeaway. If you select this option your order will be processed and you will receive confirmation and payment will be made on pick-up.

In order to place an order you must be over the age of 16 and for online payments you must be the holder of a valid debit or credit card that we accept or you must have the consent of the holder of the debit/credit card you are using.   

You are solely responsible for your account with us and you should ensure to keep your password and account details safe. You are responsible for all activity on your account and you agree to provide up to date and accurate personal information.

Under no circumstances should you place an order with us while you are in control of a motor vehicle and you should only use this website when it is safe and legal to do so.

It will be necessary for us to process your credit/debit card details when receiving online payments and it will be necessary for us to share them with our partners who process your online payments.

*Our services are only available to people situated in the Republic of Cyprus and only in the areas designated on our website.

Allergens

For more about the ingredients we use you should consult the allergies section on our website and check the ingredients in each product before you order.

Our food products may contain peanuts and other types of nuts, soy, milk, eggs and wheat and other allergens. We takes steps to avoid cross contamination but we cannot guarantee that our products are free from peanuts and other types of nuts, soy, milk, eggs and wheat and other recognized allergens.

If you have allergy concerns you should email us before placing an order however we reserve the right not to accept your order.  

Pricing  

All prices shown on the website include VAT and the total amount of your order including delivery costs, where applicable, will be shown in the basket.

Cancelling an Order 

You may amend or cancel your order at any time before you have confirmed it. Once you have confirmed your order you will not be able to cancel it. If you would like to seek a refund for any reason, you should contact our headquarters and our complaints team will exam your request. [email protected]

Offers and Promotions

All offers and promotions shall have their own terms and conditions which you should read before participating. All offers are subject to availability.

Legal Issues

We reserve the right to amend or change the present terms and conditions at any time and the updated terms and conditions will be uploaded to our website.  You are responsible to check for updates in relation to our terms and conditions and if you do not agree with them you should stop using our website.

The present agreement shall be interpreted according to the laws of the Republic of Cyprus and the Cypriot Courts shall have exclusive jurisdiction to hear any dispute arising out of the present agreement. 

These terms and conditions are severable and operate independently of one another. If any of the terms and conditions are found to be void or unenforceable the remaining terms and conditions will be valid and binding.

In the event that the present terms and conditions are translated into another language the interpretation of the English version shall prevail.

Use of our Online Services

You shall not:

  • Use the present website or any of our online services unlawfully,
  • You shall not copy, replicate change or delete any part of our website our attempt to gain ownership of it.
  • Attempt to gain access to or damage or limit the functionality of the website.
  • Misuse our services or website in any way that is likely to cause or will cause any damage to our company.

We reserve all our rights to seek damages in relation to breach of any of the terms of the present agreement by you.

We reserve our right to terminate the use of our services and/or website by you if we have reason to believe that they are being used unlawfully or in breach of the present terms and conditions.

Liability

We accept no liability in relation to any loss you may suffer in relation to the use of our online services or website. The website and its contents are provided on an AS-IS basis and we do not guarantee that the information on our website will be up-to-date or accurate at any given time. Additionally we make no guarantee that our website will always be functional or free from any defects or viruses.

Your Rights

The present terms & conditions in no way affect your rights under the Consumer Protection Directive 2011/83 of the European Union and if you disagree with any part of these terms and conditions you have the right to inform us before using our website and/or services.

Contact

PF Doorstep Ltd
Ammochostou 47,
3rd Floor, Office 301,
Geri, Nicosia, Cyprus
Contact: 70009920
Email: [email protected]  

Date 01/02/2020